Our Services

We provide independent technical service, maintenance, calibration, and application support for a wide range of analytical laboratory instruments, including HPLC, GC, GC-MS, LC-MS/MS, ICP-MS, FTIR, UV-Vis and AAS systems. Our team has extensive hands-on experience with instruments from leading manufacturers such as

Agilent, Shimadzu, Thermo Fisher Scientific, SCIEX and Perkin Elmer.

We support laboratories with troubleshooting, preventive maintenance, method optimization and performance qualification, while maintaining a vendor-independent approach focused on reliability, compliance, and long-term instrument performance.
OUR SERVICES

Technical Service & Maintenance

Lab Circle provides expert maintenance and repair services for analytical instruments across EMEA. Our multi-vendor service portfolio includes LC-MS/MS, HPLC, UPLC, GC-MS, ICP-MS, AAS, FTIR and UV-Vis systems from leading manufacturers such as Thermo Fisher Scientific, Agilent, Shimadzu, Sciex and PerkinElmer.

Our services include preventive maintenance, troubleshooting, emergency on-site support and annual service packages. All interventions follow manufacturer guidelines and validated quality procedures to ensure instrument reliability and data integrity.

  • LC-MS/MS Service and Main, Validation
  • HPLC / UPLC Service
  • GC-MS Service
  • ICP-MS, AAS Service
  • FTIR & UV-Vis Service
  • Vacuum Pump Maintenance & Refurbishment
  • Annual Preventive Maintenance Packages
  • Emergency Support Services,

Application Support

Our application support services help laboratories optimize analytical performance and method robustness. We support method setup, parameter optimization, sensitivity improvement and operator training for chromatography and mass spectrometry workflows.

From routine analysis to complex troubleshooting scenarios, our application specialists provide practical, solution-oriented support tailored to each laboratory’s analytical objectives. Services are available both remotely and on-site.

  • New user trainings (operator training)
  • Method optimization
  • Sensitivity enhancement programs
  • Instrument–column–method harmonization
  • Troubleshooting (baseline noise, pressure issues, low MS signal, ion source problems)
  • Application support for routine analyses

Method Development &
Validation

Lab Circle offers comprehensive method development and validation services according to ISO, ICH and regulatory requirements. Our experience includes LC-MS/MS quantitative methods for PFAS, BPA, phthalates, PET impurities and a wide range of environmental, food and pharmaceutical analytes.

Validation studies cover accuracy, precision, linearity, recovery, robustness, LOD/LOQ and system suitability testing. We also prepare complete validation documentation compatible with regulatory audits and routine laboratory use.

  • LC-MS/MS quantification method development
  • Method validation for PFAS, BPA and phthalates
  • PET impurity analyses (4-CBA, p-toluic acid, IPA)
  • Preparation of ISO / ICH-compliant validation documentation
  • Limit of detection (LOD) and limit of quantification (LOQ) studies
  • Accuracy, precision, linearity and recovery evaluations
  • Sample preparation optimization
  • In-house laboratory training
  • Inter-laboratory comparison studies